Privacy Policy

The short version

We collect what we need to run the service and nothing more. We do not sell your information. We do not use your documents to train AI models, and neither do the vendors we rely on. When you delete something, it is gone.

What we collect

Account information: your name, email address, and firm name.

Your content: the documents you upload, the drafts Bradwell generates, and your Planner conversations.

Usage information: how much of your monthly allowance you have used, and when your account was last active. We use this for billing and to keep the service running.

Payment information is handled by Stripe. We never see or store your card number.

How we use it

To generate drafts from your documents, to run and support your account, and to bill you. That is the whole list.

Who we share it with

Three service providers, each doing one job:

Anthropic processes passages from your case file to generate drafts. Mistral reads scanned pages and builds the search index for your documents. Stripe handles payment.

Anthropic and Mistral have each told us they do not train on the content we send them, and we use Mistral on a paid plan with its training option turned off.

We do not share your information with anyone else. We do not sell it, and we do not use it for advertising.

There is more detail about how documents are handled on the Your documents page.

How long we keep it

Only as long as we have reason to. When you delete a document, the file and its text are permanently erased from our systems. When you close your account, we permanently erase your documents, drafts, and Planner conversations. To close your account, write to support@devinemediamn.com and we will take care of it. One exception is outside our systems: scanned pages sent to Mistral for optical character recognition are retained by Mistral for up to 30 days for abuse monitoring before being discarded.

We keep basic billing records where the law requires us to.

Security

Your documents are stored on infrastructure we operate, and access is restricted to your own account. We do not claim any security certification. We take reasonable care and we will tell you promptly if something goes wrong.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to support@devinemediamn.com.

Changes

We may update this policy. If we make a material change we will say so on this page and update the date above.

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